Vaultora

Refund Policy

Our strict no-refund policy for digital products

No Refunds on Digital Products

Due to the nature of digital products and to protect our creators' intellectual property, all sales are final. We do not offer refunds on any digital products purchased through Vaultora.

Why We Don't Offer Refunds

  • Digital products are immediately available for download or access upon purchase
  • Digital assets cannot be "returned" once they have been downloaded or accessed
  • This policy protects our creators from unauthorized copying and distribution
  • We provide detailed product descriptions, previews, and documentation to help you make informed decisions

Before You Purchase

We encourage all customers to:

  • Carefully review product descriptions, specifications, and requirements
  • Check compatibility with your systems or intended use
  • View all available previews and demonstrations
  • Read user reviews and ratings
  • Contact our support team with any pre-purchase questions

Technical Support

While we don't offer refunds, we are committed to ensuring you can successfully use our products:

  • Access to comprehensive product documentation
  • Technical support for installation and usage issues
  • Bug fixes and updates as applicable
  • Community forums for additional assistance

Exceptions

In extremely rare cases, exceptions may be considered:

  • Technical issues preventing access to the product (verified by our support team)
  • Product substantially different from description (must be reported within 24 hours of purchase)
  • Fraudulent transactions (subject to investigation)

Last updated: 3/16/2025

For any questions about this policy, please contact our support team at support@storesh.com