Refund Policy
Our strict no-refund policy for digital products
Why We Don't Offer Refunds
- Digital products are immediately available for download or access upon purchase
- Digital assets cannot be "returned" once they have been downloaded or accessed
- This policy protects our creators from unauthorized copying and distribution
- We provide detailed product descriptions, previews, and documentation to help you make informed decisions
Before You Purchase
We encourage all customers to:
- Carefully review product descriptions, specifications, and requirements
- Check compatibility with your systems or intended use
- View all available previews and demonstrations
- Read user reviews and ratings
- Contact our support team with any pre-purchase questions
Technical Support
While we don't offer refunds, we are committed to ensuring you can successfully use our products:
- Access to comprehensive product documentation
- Technical support for installation and usage issues
- Bug fixes and updates as applicable
- Community forums for additional assistance
Exceptions
In extremely rare cases, exceptions may be considered:
- Technical issues preventing access to the product (verified by our support team)
- Product substantially different from description (must be reported within 24 hours of purchase)
- Fraudulent transactions (subject to investigation)
Last updated: 3/16/2025
For any questions about this policy, please contact our support team at support@storesh.com